Privacy Policy

This privacy policy governs the manner in which Mabel Yapı Malzemeleri Tasarım A.Ş. collects, uses, maintains, and discloses information collected from users of our site. This policy applies to the site and all products and services offered by Mabel Yapı Malzemeleri Tasarım A.Ş.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller

Mabel Yapı Malzemeleri Tasarım A.Ş.
25 Kayışdağı Caddesi, Kat 7, Istanbul, Marmara, 34755, Turkey.

Information We Collect

We may collect personal information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our online platform.

The types of personal information we may collect include:

  • - Identification and contact information (e.g., name, postal address, potentially phone number and email address if provided by you within form fields on the site).
  • - Professional information (e.g., company name, role, project details related to our services).
  • - Financial and transaction data (e.g., details about payments to and from you and other details of products and services you have purchased from us).
  • - Technical data (e.g., internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this service).
  • - Usage data (e.g., information about how you use our site, products, and services).
  • - Marketing and communications data (e.g., your preferences in receiving marketing from us and our third parties and your communication preferences).

We may also collect non-personal information about users whenever they interact with our online platform. Non-personal information may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.

How We Collect Information

We collect information through various methods:

  • - Direct interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise when inquiring about or using our services. This includes personal data you provide when you apply for our products or services, create an account on our site, subscribe to our service or publications, request marketing materials, enter a competition, promotion or survey, or give us feedback.
  • - Automated technologies or interactions: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • - Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as technical data from analytics providers or search information providers.

Legal Basis for Processing Your Data

We will only process your personal data where we have a legal basis to do so. The legal bases we rely on include:

  • - Performance of a contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • - Legitimate interests: Processing is necessary for our legitimate interests (or those of a third party) unless your interests or fundamental rights and freedoms override those interests. This includes purposes such as improving our services, marketing, fraud prevention, and maintaining the security of our online platform.
  • - Legal obligation: Processing is necessary for compliance with a legal obligation that we are subject to.
  • - Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

How We Use Collected Information

Mabel Yapı Malzemeleri Tasarım A.Ş. collects and uses users' personal information for the following purposes:

  • - To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our online platform.
  • - To improve our site: We may use feedback you provide to improve our products and services.
  • - To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To run a promotion, contest, survey, or other site feature.
  • - To send users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails: We may use the email address (if provided by you) to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us.
  • - To manage our relationship with you: Including notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our online platform.

Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Examples of third parties include payment processors, website analytics providers, and IT service providers. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users of the service or the public.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

User Rights

Under applicable data protection laws, including the GDPR, you have rights regarding your personal data. These rights may include:

  • - The right to request access to your personal data.
  • - The right to request rectification of inaccurate personal data.
  • - The right to request erasure of your personal data.
  • - The right to object to the processing of your personal data.
  • - The right to request restriction of processing your personal data.
  • - The right to request the transfer of your personal data to you or a third party (data portability).
  • - The right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

Our site may use "cookies" to enhance user experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Third-Party Websites

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website's own terms and policies.

Changes to This Privacy Policy

Mabel Yapı Malzemeleri Tasarım A.Ş. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Mabel Yapı Malzemeleri Tasarım A.Ş.
25 Kayışdağı Caddesi, Kat 7, Istanbul, Marmara, 34755, Turkey.

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